Shipping policy
- Free Shipping on all orders over $100 (after discounts, before tax) in Canada and the US
- UPS: Standard and Expedited Shipping, Purolator Ground Shipping (good for remote locations)
- Local Pick up available to those residing in Calgary, AB
- UPS Standard Delivery: 1 to 7 business days
-
UPS Expedited Delivery: 2 business days
-
Purolator Ground: 2 or more business days based on your address
Important note on free shipping eligibility
To qualify for free shipping, your order total must be $100 or more after any discount codes are applied and before tax. If your total falls below $100 after applying a discount, shipping will be calculated and applied at checkout.
How long does it take to ship?
-
Once an order is received, processing takes 1-2 days
-
You will receive a notification when your order is shipped with a tracking code
-
Standard delivery takes 3-8 days
-
Priority delivery takes 2-7 days
-
Express delivery takes 2-5 days
-
Expect 10-14 days for International shipping
Shipping within Canada
-
Orders are sent via Standard Post unless otherwise specified
-
Orders are insured in case of damage or loss
-
If you are in Calgary, we can arrange free pick-up
No longer shipping to the USA
US customers are no longer able to import foreign goods tariff-free due to the de minimis exemption, which allowed packages valued under $800 to enter the U.S. with no import tax.
Shipping Internationally
-
Shipping rates are calculated at checkout
-
Orders sent internationally are shipped by airmail
-
Orders shipped internationally are not charged Canadian taxes
-
Orders pass through customs and are subject to import duties, taxes, and custom processing fees.
-
A customs invoice will arrive with your parcel or may follow in the mail
-
Recipients are responsible for paying these additional fees